Flight Center takes giant leap forward in business travel to Japan – Travel Weekly


Flight Center Travel Group (FCTG) has announced plans to launch its FCM travel management business in Japan through a joint venture with Tokyo-based NSF Engagement Corporation.

FCTG Managing Director and General Manager Graham “Skroo” Turner said Japan is an important addition to the FCM’s global network, which now extends to 97 countries through company-owned businesses and license agreements with independent local operators.

“Japan is a key business market because of its size and its importance within the global economy as a business center for multinational companies,” he said.

“By gaining a capital position in this crucial market, we will strengthen our ability to win new local, regional and multinational accounts, while gaining greater control and improving the service we provide to our existing customers operating in Japan.

“We believe this will become a very important business and a valuable addition to our Asian network, which also includes businesses in China including Hong Kong SAR, India, Singapore and Malaysia.”

FCM Asia Managing Director Bertrand Saillet said FCTG’s investment in Japan at the start of the post-COVID recovery phase underscores the newly renamed the company’s future importance to the business.

“Choosing to expand FCM’s network into Asia at this critical time speaks volumes about Japan’s enormous potential and the role the country will play in our global business strategy going forward,” said Saillet. .

“As the world’s fourth largest business travel market, Japan will undoubtedly provide exciting growth opportunities for FCM, both in terms of enhancing our offering to existing FCM customers globally and attracting new ones. customers in Japan.

“FCM and NSF Engagement Corporation, itself a joint venture between NTT Facilities and Sony People Solutions, and a company with significant experience in managing large global corporate accounts, both recognize that the Japanese travel market is ripe for disruptions and see strong future growth opportunities as FCM integrates the new technology it has developed into the market.”

Saillet said the full suite of FCM products and services will be introduced in Japan in the coming months. This includes FCM’s proprietary FCM platform, which debuted in China last month.

NSF Engagement CEO and President Shigeru Hiromatsu said there was “tremendous synergy” between the two companies.

“FCM’s unconventional, innovative and flexible DNA resonates deeply with NSF Engagement Corporation’s belief that it is possible to use new standards of engagement to break conventional concepts through technological capabilities, while creating a solid company with sustainable growth,” said Hiromatsu.

“We are delighted to partner with FCM to leverage the company’s technology and global expertise to facilitate expansion and entry into Japan’s high-potential business travel sector.”

FCM Japan will operate from January 2022 and will be led by Managing Director Kenichi Shiraishi, currently responsible for NSF Engagement’s corporate travel business.

Meanwhile, the Australian arm of FCM has announced two key customers, Southern Cross University and Western Sydney University entrusting the brand with handling its business travel needs.

Featured image source: iStock/Juergen Sack


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